Camp Fire River Bend | Camp Tannadoonah

Cancellation Policy

Your camper's spot at camp is reserved only after you have completed the online registration, and paid the deposit.

We understand the uncertainty surrounding the 2021 summer, and we have adjusted our cancellation and refund policy to give families as much flexibility as possible, while still being cognizant of our fiscal responsibilities.

 

The following is the cancellation policy in effect for the 2021 camp season:

If you cancel your camper's registration by February 28, 2021, we will issue a full refund (including the deposit), less a 4% credit card processing fee. Beginning March 1, 2021, the deposit is non-refundable.

If you cancel your camper's registration by May 31, 2021, we will issue a refund of any payments made, less the non-refundable deposit.

Beginning June 1, no refunds will be issued unless the cancellation is for a documented medical reason, accompanied by a doctor's note.

All remaining camp balances are due by June 1, 2021. If your account is not paid in full by June 1, 2021, you may forfeit your spot to a camper on the waiting list, and will not receive a refund for any payments made to date.

Cancellation FAQ

What if our summer plans change? 

There are no change fees if you wish to switch to a different session in the same summer. As long as there is room in the session you want to switch to, we are happy to help you make that change. If you are unable to switch to another session, the cancellation policy above will apply. No refunds will be issued after May 31st due to changes in your schedule, including vacations, summer school, unexpected family visits, or for any other reason.

 

What if my child is sent home early from camp? 

No refunds will be issued once a camper has arrived at camp.

 

How do I contact you about cancelling or changing a session? 

Please email us at info@tannadoonah.org or call us at 574-387-6095.

 

My child is on the waitlist. How does that work?

If your camper is on the wait list, their position will be determined by the order in which the registration was received. Our wait lists are generally fluid, as families change their plans and spaces open up throughout the year. We admit campers off the waitlist on a first-come, first-serve basis, so the earlier you sign up, the better your chances are for getting a spot. If a space opens up for your camper we will contact you to verify if you still with to enroll them. If at any point you choose to withdraw from the wait list, please contact us as soon as possible.

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